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For museums of any size looking to sell tickets and engage both loyal visitors and day-trippers year-round.
For parks looking to boost revenue, build loyalty, and streamline ticketing through a smart, leisure-focused platform.
For unique experiences that want to stand out, sell tickets, and deliver an online journey as memorable as the visit itself.
Keep your visitor close and build strong loyalty with the ultimate end-to-end visitor experience. Our integrated tech stack empowers you to generate more revenue, streamline operations, and communicate seamlessly across every touchpoint.
Contact UsEvery visitor has a unique customer journey that should take center stage. Our ticketing system offers flexible options to tailor each visit to their specific needs, ensuring the best possible experience.
Sell more tickets and improve visitor experiences with a branded, customizable ticketshop. Get fast, high-converting checkout and real-time sales and check-in data at your fingertips.
Collect and own first-party data to build rich visitor profiles and deliver personalized experiences. Our smart data solution benefits both your organization and visitors by centralizing data, creating real-time segments, and providing actionable insights.
Spend less on ads and communicate straight to your visitors with personalized messages on the channels they use most. Our platform makes it easy to run smart campaigns that boost ticket sales and boost engagement - all year long.
A flexible payment solution connects tickets, restaurants, and gift shops across POS, self-service kiosks, and online, using shared capacity and data. This streamlines operations, speeds up service, reduces queues, and boosts revenue and upsells.
Streamline your data collection to facilitate decision-making and analysis
Maximize ticket sales and engagement with automated visitor journeys
Unify your tools and cut costs with one integrated platform
Amplify personalized and mobile communication on preferred channels
Foster brand & fan loyalty for a lasting impact in a competitive market
AI agents handle routine chats instantly and around the clock, turning everyday conversations into upsell opportunities. Meanwhile, your team can focus on high-impact work. Centralize all customer interactions for smoother workflows, better collaboration, and more conversions.
Save costs and valuable staff hours
Handles AQs during peak times
Turn questions into sales opportunities
24/7 automated replies
Price on Request
Selfservice
Dedicated CSM (Customer Success Manager) & Dedicated Consumer Desk
Multi-lingual
Fully integrated with CM.com POS & kiosk solutions
Multiple external integrations (analytics, access control, external cards)
Global reseller platform
Donations
Discount codes & gift cards Timeslots & capacity
Timeslots & capacity
+ Many more
Price on Request
Selfservice
Dedicated CSM (Customer Success Manager) & Dedicated Consumer Desk
Multi-lingual
Fully integrated with CM.com POS & kiosk solutions
Multiple external integrations (analytics, access control, external cards)
Global reseller platform
Donations
Discount codes & gift cards
Timeslots & capacity
+ Many more
Moco Museum improves the visitor experience by using CM.com for ticketing, marketing, and customer service, ensuring seamless communication before, during, and after visits. With everything integrated on one platform, Moco creates an unforgettable experience for every visitor.
Read Full StoryContactWant to take your event to the next level? Book a personalized 1:1 demo and see how our technology transforms the visitor journey - creating seamless experiences, boosting engagement, and driving ticket sales like never before.
The live events industry - from sports matches to festivals and concerts - is under pressure. Fans demand more, technology evolves constantly, and internal teams are stretched thin. In this shifting landscape, AI agents aren't here to replace people, but to amplify them - bringing structure, speed, and clarity where it's needed most.
Ticket resale is no longer just a side hustle. It’s a fundamental part of the live event landscape. Whether it’s festivals, concerts, or sports matches, there are always fans who can’t attend and others eager to take their place. The demand is real, and so is the intent. But here’s the challenge: most resale happens on third-party platforms. That means you, the organizer, are left in the dark. You lose control. You lose visibility. And worst of all, you lose connection with your audience. Tickets circulate unchecked. Prices soar. Fraud creeps in. Meanwhile, you watch from the sidelines as someone else manages a critical part of your customer journey.
In the same way that growing your event feels inevitable when you’re deep in promo mode and ticket sales are rolling in, the opposite is true when there’s nothing specific to promote. The off-season can feel like a barren time for promoters, lacking the natural marketing boost that an upcoming event provides. But it doesn’t have to be that way. Below, we’ll share insights and strategies to help you maintain momentum even when there are no events on sale. If you’re ready to implement a more sustainable event strategy - one that goes beyond the sugar rush of ticket sales and social media growth - this one is for you.
With the VAT increase from 9% to 21%, museums are facing a significant challenge just as they begin to recover from the COVID-19 crisis. Rising ticket prices may make it harder for people to visit. Fortunately, technology provides opportunities for generating additional revenue, such as through donations. Discover how museums are strategically adapting to these changes.
In an era where online convenience is becoming the new standard, many visitors still choose to buy their tickets at the entrance. This is unfortunate, given the many advantages of online ticketing for both visitors and the museum or park itself. Think about avoiding lines, generating extra income, and gathering more information. But how can you increase the use of online ticketing? That can still be a challenge, which is why we've compiled six ideas for you.
In the overcrowded event industry, it's getting tougher to keep your ticket sales going strong. The competition is huge, and everyone's targeting the same audiences. Chances are that a festival with empty lineups and expensive tickets won't survive five years from now. Invest in your brand, innovate, and stand out – that's the only way to build a solid foundation for the future. We've got 7 trends for you to hop onto and make sure you're ready for what's to come.
It's no secret that selling tickets in today's current climate can be quite the rollercoaster ride, especially with inflation confronting event-goers with increased prices all over, making them more selective where they spend their disposable income. They also tend to make last-minute decisions making it harder to forecast event attendance well in advance. Not to mention fierce competition in the market. So, if you’re looking for fresh approaches to secure more sales, look no further. From utilizing new marketing channels to exploring creative and data-driven approaches and leveraging loyal fans and influencers, here are 11 creative ways to boost ticket sales.
Buying a ticket at the entrance of your park or museum remains important, but an online ticketing system is indispensable nowadays. Whether you already sell tickets online or want to start doing so, choosing the right ticketing software can be complicated. Look for a partner that contributes to a smooth visitor experience, helps you work more efficiently, and perhaps even generates additional revenue. To get you started, here are the 9 features that a good online ticketing system for any museum or park should have.
Digitization is impacting more and more industries, including the museums & parks industry. Despite this, most tickets are still sold at the box office rather than online. This is unfortunate, as there are numerous benefits to be gained. Not only does it ensure a smooth visitor experience, but it also offers interesting opportunities for your organisation. In this blog, you will discover 10 reasons why you shouldn't fall behind in this digital advancement.
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