Serge Enneman
CM.com is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.
Austin, Texas, July 27, 2023 - CM.com, a leading global communications platform, is proud to announce its recent recognition as the recipient of the prestigious Rising Star Award in 2023 at the GTS Open House at the renowned Detroit Athletic Club.
Consumers today expect personalized experiences throughout their customer journey. Numerous retailers are falling short of meeting these expectations, but a recent study conducted by CM.com sheds light on the potential for improving overall brand perception by enhancing consumer experiences with personalization opportunities.
CM.com announces the kickstart of its new cross-product Generative AI platform with ten leading customers.
CM.com introduces major updates to its conversational AI platform, Conversational AI Cloud, and its CCaaS solution, Mobile Service Cloud. The new features include Generative AI for generating conversational content, a completely overhauled intent classification recognition engine, and conversation summaries from bot to human.
CM.com, a global leader in conversational commerce solutions, is excited to announce its partnership with SpeechLogix Inc., a leading provider of automated voice technology.
Juniper Research ranks CM.com, a global leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.
CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.
Zandvoort, 26 August 2020 - CM.com commits itself as the primary sponsor of Circuit Zandvoort. The partnership stems from the successful cooperation that CM.com started with the Formula 1 Heineken Dutch Grand Prix. Both partners of Dutch heritage share a similar vision for the future of sports and leisure events where the need for innovation has become more relevant than ever before. The tools of CM.com result, for all ticketholders of Circuit Zandvoort, in an even better experience and are used simultaneously to guide the event visitor in the best way possible before, during, and after the event. Moreover, the tools of CM.com offer better protection against various safety risks.
CM.com takes Conversational Commerce to the next level through the acquisition of leading Conversational AI provider CX Company. CM.com, a global Conversational Commerce platform, strengthens its customer offering through the acquisition of CX Company, a European (cloud-based) digital conversation platform designed to automatically engage customers through personalization via virtual assistants, intelligent chatbots, and artificial intelligence-driven (AI) conversations. The transaction comprises a consideration of € 15.5 million (*Approximately $17.2 million USD) (excluding a capped earn-out). Upon closing, the acquisition will be immediately accretive to EBITDA. *Approximated value based on 05/27/2020 EURO to USD Foreign Currency Exchange Rate
CM.com, a publicly-traded, global leader in Conversational Commerce Platform technology, launched its first U.S. office in Los Angeles, California in January of 2020. The business communications platform is ready to conquer the U.S. CPaaS and Business Communications market.
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