https://www.cm.com/en-us/ en Sat, 01 Nov 2025 11:31:11 +0100 https://www.cm.com/en-us/blog/how-to-create-halo-agents/ 0d6b78b0fed8fa54fab9fe4e25d23051 Tue, 18 Mar 2025 13:37:13 +0100 https://www.cm.com/en-us/blog/agents-of-change/ 020b4b8d07a4b89d99073b24ee0dd71c Thu, 13 Mar 2025 05:50:00 +0100 https://www.cm.com/en-us/blog/agentic-ai-agents/ 7568d9f0881edad2e55f410d92b31c73 Tue, 18 Feb 2025 14:23:58 +0100 https://www.cm.com/en-us/blog/customer-engagement-technology-2025/ b61d9b5d28a7fe02e98013700be435b6 Mon, 13 Jan 2025 14:01:13 +0100 https://www.cm.com/en-us/blog/rcs-on-ios/ 77366df9676cc8c2a64b1776ac67506e Mon, 25 Nov 2024 16:01:22 +0100 https://www.cm.com/en-us/blog/the-platform-effect/ 36a8bf2caa21cc787a9197be27d6c5e4 Thu, 09 May 2024 19:22:56 +0200 https://www.cm.com/en-us/blog/ai-customer-service/ 88e7aafa94f2e65ebdcc8dc9db44977e Wed, 03 Apr 2024 15:02:17 +0200 https://www.cm.com/en-us/blog/whatsapp-vs-facebook-messenger/ 1c2da5d75bce3a28f6af863a17eabe54 Thu, 18 Jan 2024 22:51:22 +0100 https://www.cm.com/en-us/blog/ads-that-click-to-whatsapp/ d3f39c65ffb14bd543e968587147ba28 Thu, 18 Jan 2024 21:42:21 +0100 https://www.cm.com/en-us/blog/decoding-the-struggles-of-acquisition-and-retention/ de08b8f9cc6038fc6d3b2015148fd4f0 Thu, 26 Oct 2023 19:02:36 +0200 https://www.cm.com/en-us/blog/black-friday-sms-marketing-pages/ 2ac6f85994fe4552cd494b4cd5f6fb03 Mon, 23 Oct 2023 13:00:52 +0200 https://www.cm.com/en-us/blog/6-steps-for-msp-profitability-with-ai-chatbots/ 7b36dfb77a775c58867d88933e73a7d2 Wed, 18 Oct 2023 19:04:11 +0200 https://www.cm.com/en-us/blog/sms-black-friday/ e90d36c2c8401b99e171000354ba7f7a Tue, 10 Oct 2023 13:47:42 +0200 https://www.cm.com/en-us/blog/2fa-vs-sso-navigating-the-digital-security-landscape/ 15c98e598e4d924e54a6c0e415da640e Mon, 18 Sep 2023 09:04:12 +0200 https://www.cm.com/en-us/press/cmcom-celebrates-launch-of-generative-ai-engine/ 3e87dcbd310e3910d2c7e0cb325056b7 Fri, 15 Sep 2023 12:38:51 +0200 https://www.cm.com/en-us/blog/a2p-messaging-fraud-and-prevention/ a49f36bca326f56cd836b2c801cb1dd4 Tue, 12 Sep 2023 00:09:31 +0200 https://www.cm.com/en-us/blog/best-practices-for-two-factor-authentication/ 74ae3e22de71e71de615549bb43867ce Wed, 23 Aug 2023 07:15:58 +0200 https://www.cm.com/en-us/blog/two-factor-authentication-on-different-messaging-channels/ 2e2d2b751d074357d925232619008ba2 Mon, 14 Aug 2023 09:11:27 +0200 https://www.cm.com/en-us/blog/benefits-of-using-multi-factor-authentication/ 1a12e9494e651682e42de53e62188019 Mon, 07 Aug 2023 23:41:00 +0200 https://www.cm.com/en-us/blog/whatsapp-business-otp/ e02ea3318182b7eac9ca615b990a84f4 Fri, 04 Aug 2023 10:08:56 +0200 https://www.cm.com/en-us/blog/peak-moments-ecommerce-customer-service/ 583066a074d9dd353f932a3754b4ad6b Thu, 03 Aug 2023 11:00:35 +0200 https://www.cm.com/en-us/blog/ecommerce-peak-moments-prepare-data/ 8989e8841c27d98087fdc29bf9289963 Wed, 02 Aug 2023 20:45:19 +0200 https://www.cm.com/en-us/blog/peak-moments-ecommerce-marketing-campaigns/ 058dccd4b10fd59ffe1682779951cbb3 Tue, 01 Aug 2023 12:05:42 +0200 https://www.cm.com/en-us/blog/mobile-marketing-cloud-mobile-service-cloud-integration/ c858bf41fe3e07b26e64cc2632dc257c Mon, 31 Jul 2023 07:23:13 +0200 https://www.cm.com/en-us/press/rising-star-award-2023-detroit/ 7a6b1a50263ba3366f7277964f3950a4 Fri, 28 Jul 2023 06:37:03 +0200 https://www.cm.com/en-us/blog/conversational-marketing-guide/ 58934ec500295414ce293690635210ce Thu, 27 Jul 2023 10:48:12 +0200 https://www.cm.com/en-us/blog/whatsapp-business-platform-conversation-categories/ 4de3652f275ef31b65f1510a20ac07ae Mon, 24 Jul 2023 19:40:50 +0200 https://www.cm.com/en-us/blog/whatsapp-business-features/ 226afa0336a4bd9f6a2df065791d8991 Thu, 20 Jul 2023 16:58:00 +0200 https://www.cm.com/en-us/blog/chatbots-housing-associations/ 3f2c2261464015a3430e77b556918c2e Wed, 12 Jul 2023 21:28:28 +0200 https://www.cm.com/en-us/blog/multidisciplinary-teams/ bb82c65c3b369726d9d4e95583a9e045 Fri, 07 Jul 2023 12:01:40 +0200 https://www.cm.com/en-us/blog/prevent-fraud-sms-voice-traffic/ f8ca010b33512c67b31e56ef9cca44a5 Thu, 06 Jul 2023 19:58:06 +0200 https://www.cm.com/en-us/blog/next-steps-generative-ai/ 25aa8a3ec61740401a7cf9ea025dcad3 Fri, 30 Jun 2023 17:55:38 +0200 https://www.cm.com/en-us/blog/whatsapp-tracking-order-updates/ 2ee6f22f703bbb3a9a70c5fb021f713f Thu, 29 Jun 2023 12:15:59 +0200 https://www.cm.com/en-us/press/retail-personalization-research/ 7a393834a7bff49f5f5a6efb591e9e26 Mon, 26 Jun 2023 20:52:01 +0200 https://www.cm.com/en-us/blog/whatsapp-business-search-functionality/ 1672efa60ee56b8b9b5c3cb27c4243a8 Mon, 26 Jun 2023 19:20:36 +0200 https://www.cm.com/en-us/press/cmcom-announces-ai-partnership/ 2508bb3712b9cd0139ebed6c94a76e83 Thu, 22 Jun 2023 14:18:00 +0200 https://www.cm.com/en-us/blog/whatsapp-cloud-api-vs-whatsapp-on-premise-api/ d8c036a05053f14b4a691cc1d337c287 Fri, 16 Jun 2023 12:08:54 +0200 https://www.cm.com/en-us/blog/boost-sales-with-product-catalog-whatsapp/ 2d19a87c024e9d70f367fe54f85ae1bb Thu, 15 Jun 2023 11:41:56 +0200 https://www.cm.com/en-us/blog/whatsapp-business-product-messages/ 5db894f4f9094ad9bce05776bb95fe9a Sat, 10 Jun 2023 18:12:31 +0200 https://www.cm.com/en-us/blog/whatsapp-business-abandoned-carts/ 5d8e829af44645e9c6185168eb373f2c Tue, 06 Jun 2023 10:33:51 +0200 https://www.cm.com/en-us/blog/are-you-still-one-way-messaging/ 05c898ef68ab8279ec2e11a419eb38fd Sat, 03 Jun 2023 09:10:01 +0200 https://www.cm.com/en-us/blog/how-popular-is-whatsapp/ ef4688d90a9fba0e2e494f6b5a505071 Fri, 02 Jun 2023 07:45:52 +0200 https://www.cm.com/en-us/blog/whatsapp-business-assisted-sales/ f8f224fc83d9f848d1a5e16b3ac4f90b Thu, 01 Jun 2023 12:41:01 +0200 https://www.cm.com/en-us/blog/how-mobile-messaging-improves-customer-service-for-telecoms/ 1746b235ab89ed60b3780a5d7fa4bbe6 Mon, 15 May 2023 09:00:00 +0200 https://www.cm.com/en-us/blog/chatbot-use-cases/ 583b03e4f6989adc9ccfab2da1039792 Fri, 12 May 2023 11:58:37 +0200 https://www.cm.com/en-us/blog/whatsapp-business-platform-pricing/ 4b11d034116ce8f909fa44660ea03b68 Wed, 05 Apr 2023 12:22:00 +0200 https://www.cm.com/en-us/press/cmcom-integrates-generative-ai/ 1cbdba792c299874975e595a2eb2b74f Tue, 04 Apr 2023 10:55:50 +0200 https://www.cm.com/en-us/blog/whatsapp-during-sales-periods/ fce35831bee8f497512bb3fe43d80a69 Mon, 03 Apr 2023 14:29:02 +0200 https://www.cm.com/en-us/press/speechlogix-partnership/ a8e7bc968c1ebdde2dfbb7dc66cee82a Wed, 22 Mar 2023 16:00:10 +0100 https://www.cm.com/en-us/blog/generative-ai-first-features/ 848a97eb7cf2f68ec504d2badd34813b Tue, 21 Mar 2023 12:01:10 +0100 https://www.cm.com/en-us/blog/what-is-whatsapp-newsletter/ 81727b428fd9f50b6db43dc5522d3a36 Mon, 13 Mar 2023 19:27:19 +0100 https://www.cm.com/en-us/blog/chatgpt-llms-potential/ fc5d0979af7127ef7198fada311ccbee Tue, 28 Feb 2023 09:10:39 +0100 https://www.cm.com/en-us/blog/what-are-nlp-nlu-nlg/ 3d70afcf37dc48b4395537a959752a9d Tue, 14 Feb 2023 14:33:07 +0100 https://www.cm.com/en-us/blog/grow-audience-whatsapp-entry-points/ 7e9fd5be1721fbebbb693763cc52b65c Mon, 23 Jan 2023 16:47:50 +0100 https://www.cm.com/en-us/blog/whatsapp-qr-code-ideas-to-build-a-healthy-contact-list/ db5a2e872dc5cf261682b812286ab138 Fri, 25 Nov 2022 18:09:03 +0100 https://www.cm.com/en-us/blog/why-engagement-on-the-right-communication-platform-is-key/ b5cbcf69ec3d2af7b134eaad588d3b7f Wed, 28 Sep 2022 07:19:24 +0200 https://www.cm.com/en-us/press/juniper-leader-ccaas/ 48fbeb5db1af79792536e052804d17cd Tue, 16 Aug 2022 13:54:19 +0200 https://www.cm.com/en-us/press/cmcom-completes-acquisition-of-building-blocks/ 56a238122c58b7922c7cec1bf1423476 Thu, 23 Jun 2022 13:42:59 +0200 https://www.cm.com/en-us/blog/what-is-cpaas-key-functions-and-use-cases/ 8571e76becbfcf689c7cf167a16b3e0e Mon, 13 Jun 2022 09:30:00 +0200 https://www.cm.com/en-us/blog/transactional-vs-relationship-marketing-in-retail-and-ecommerce/ d72a563de119f299f812ab2edb9a9788 Tue, 26 Apr 2022 09:22:00 +0200 https://www.cm.com/en-us/blog/tips-to-reduce-customer-churn-rate/ 7ffba2c226064df2c71c037b7a15efba Tue, 26 Apr 2022 06:21:00 +0200 https://www.cm.com/en-us/blog/differences-between-chatbots-and-conversational-ai/ 470dffa44bd9a45980f6e39758ddaf3d Mon, 25 Apr 2022 15:45:00 +0200 https://www.cm.com/en-us/blog/rcs-vs-sms-messaging-a-comparison/ ac20769b20579435e4b239e85b4aaa92 Tue, 22 Mar 2022 13:52:00 +0100 https://www.cm.com/en-us/blog/intro-to-rcs-messaging-for-marketers/ aea3b8a6bf05885497ea1703e467125c Tue, 22 Mar 2022 13:15:00 +0100 https://www.cm.com/en-us/blog/types-of-chatbots/ 17565ec3a2b70ccc5e28db2eef8014f1 Mon, 31 Jan 2022 15:59:00 +0100 https://www.cm.com/en-us/blog/relationship-marketing-examples-done-right/ c4e9dec57256dc92ccd3a5d794612ceb Mon, 31 Jan 2022 15:28:00 +0100 https://www.cm.com/en-us/blog/mobile-marketing-strategies-for-travel-and-tourism-businesses/ b417dfb4234ddb0255f0d89ad1c2ac0e Fri, 14 Jan 2022 16:11:00 +0100 https://www.cm.com/en-us/blog/reasons-to-use-whatsapp-for-customer-service/ 0d72b24a40cd428a28ac6c66f61cd09d Thu, 23 Dec 2021 08:49:00 +0100 https://www.cm.com/en-us/blog/how-to-succeed-with-mobile-marketing-for-real-estate/ 13b399d3c6aceb1b9f1f31c263ffa8a1 Fri, 17 Dec 2021 10:25:00 +0100 https://www.cm.com/en-us/blog/how-to-improve-customer-service-in-the-hospitality-industry/ ef575ff8020a144f0a4a5e537773ba84 Mon, 29 Nov 2021 11:18:00 +0100 https://www.cm.com/en-us/blog/mobile-marketing-tips-for-retail/ d6de66b39a0ae23628880621428347ff Wed, 24 Nov 2021 07:51:00 +0100 https://www.cm.com/en-us/blog/how-to-improve-your-automotive-mobile-marketing-strategy/ af6ab5692c7fc60d36ab850127fdc4b5 Wed, 20 Oct 2021 10:34:00 +0200 https://www.cm.com/en-us/blog/b2b-text-messaging-use-cases-to-build-your-business/ 9cc4a79ca6b1677bec18df26b9ee5e3b Tue, 28 Sep 2021 06:48:00 +0200 https://www.cm.com/en-us/blog/how-apples-ios-15-update-will-change-email-marketing/ cb2c442b7a4257702f2d0549cc33c719 Mon, 20 Sep 2021 22:49:28 +0200 https://www.cm.com/en-us/blog/what-is-proptech/ 3a863f2605bb86dbebe34d5ec9e8bf66 Mon, 02 Aug 2021 17:02:20 +0200 https://www.cm.com/en-us/blog/sms-marketing-done-right-3-examples-we-love/ a4ceb18813eecd04bf32b9fb91d4e628 Thu, 29 Jul 2021 11:36:04 +0200 https://www.cm.com/en-us/blog/sms-api-integration/ 8e42e95dd2bac8fd80b32e9261b86bec Mon, 26 Jul 2021 20:42:10 +0200 https://www.cm.com/en-us/blog/benefits-of-electronic-signature-software/ 55fc6af5c8e5521bda47f0178fdb9a83 Tue, 06 Jul 2021 10:04:00 +0200 https://www.cm.com/en-us/blog/improve-ecommerce-customer-service-experience/ c8f202124192ace508a165adb2a7dd2f Thu, 17 Jun 2021 09:46:00 +0200 https://www.cm.com/en-us/blog/how-to-market-your-business-globally/ f5fef8e2728e8e03b349ff22be710ac5 Thu, 17 Jun 2021 08:21:00 +0200 https://www.cm.com/en-us/blog/everything-businesses-need-to-know-about-integrating-instagram-messaging-via-api/ ce40ca4cd8f9e30e768262c2b8cee3b0 Thu, 03 Jun 2021 17:35:00 +0200 https://www.cm.com/en-us/blog/customer-service-templates-to-use-today/ 326c2cc3a8616e5ef7fc46ac8fdcec7f Fri, 28 May 2021 11:02:00 +0200 https://www.cm.com/en-us/blog/opt-in-text-messaging/ ac28ad288e0cf8bbf883d003be66fc2a Fri, 28 May 2021 05:16:00 +0200 https://www.cm.com/en-us/blog/why-10dlc-gives-you-a-competitive-advantage/ 18fbc73253dc658d81427f655c869fe1 Tue, 18 May 2021 10:12:00 +0200 https://www.cm.com/en-us/blog/how-smart-customer-segments-boost-roi/ a3e7b4ea5d19277fcb3ce076f67bc552 Mon, 03 May 2021 10:29:00 +0200 https://www.cm.com/en-us/blog/the-top-marketing-use-cases-for-voice-campaigns/ 446f78fa98773a8900ae4e6300082eb7 Mon, 26 Apr 2021 16:49:00 +0200 https://www.cm.com/en-us/blog/how-to-win-with-ott-8-real-world-customer-service-uses/ 9af227f1aa204e1c54e00ed972a0f55e Fri, 23 Apr 2021 08:21:00 +0200 https://www.cm.com/en-us/blog/the-differences-between-crm-cdp-and-dmp-platforms/ eb13611dc2a0c573d312e8f24c68ea79 Tue, 13 Apr 2021 20:15:38 +0200 https://www.cm.com/en-us/blog/how-to-get-started-with-10dlc-texting/ 6cf9cf6b05127df562c3b8215a02779a Mon, 29 Mar 2021 13:33:00 +0200 https://www.cm.com/en-us/blog/customer-service-kpis-you-should-be-tracking/ 68c300afe2e86abe3a186650c555e935 Wed, 24 Mar 2021 14:12:00 +0100 https://www.cm.com/en-us/blog/reach-out-to-customers-via-whatsapp-business-with-message-templates/ f67dc6b0f9837504474feef0f59df24b Mon, 01 Mar 2021 23:40:05 +0100 https://www.cm.com/en-us/blog/mobile-marketing-mistakes-to-avoid-next-year/ 5d7cd8a7d7b91409cccbda37687d79e3 Wed, 24 Feb 2021 20:16:21 +0100 https://www.cm.com/en-us/blog/push-notifications-vs-sms/ fd86c88829e2164f0d20eb0bdf26a058 Thu, 21 Jan 2021 15:28:00 +0100 https://www.cm.com/en-us/blog/17-ways-business-messaging-enhances-your-customer-satisfaction/ 4d1c95155a687ab96d28721fdcb438a0 Wed, 13 Jan 2021 22:20:00 +0100 https://www.cm.com/en-us/blog/guide-to-mobile-marketing-compliance-in-the-us/ 0878790dafbf53b6bff7100e04652e4a Tue, 12 Jan 2021 09:58:00 +0100 https://www.cm.com/en-us/blog/multi-factor-authentication-use-cases/ 7b6a243e8415c756e6c2e8b4f27f0746 Tue, 12 Jan 2021 08:11:00 +0100 https://www.cm.com/en-us/blog/sign-new-ux-design-e-signatures/ 3d9a89aa3f052678b736fcba29e191ee Mon, 11 Jan 2021 16:52:00 +0100 https://www.cm.com/en-us/blog/electronic-signature-vs-digital-signature/ 3f18aaf6966a2c5de542c0b708b304ec Thu, 10 Dec 2020 14:03:00 +0100 https://www.cm.com/en-us/blog/most-popular-chat-apps-in-us/ 32f32abd7fef855ecae434f52baaaeec Tue, 24 Nov 2020 08:27:00 +0100 https://www.cm.com/en-us/blog/what-is-an-sms-api/ 7f9134012b5a8b8e570adc50341a712c Wed, 14 Oct 2020 08:27:00 +0200 https://www.cm.com/en-us/blog/what-is-mobile-commerce/ 8390feedbd01f3bb8ea8c80c5da5b739 Thu, 08 Oct 2020 15:26:00 +0200 https://www.cm.com/en-us/blog/what-is-mobile-marketing/ 4d3047e3367e50a9b6eb6ac08c4de064 Wed, 23 Sep 2020 13:37:00 +0200 https://www.cm.com/en-us/blog/what-is-whatsapp-business/ 1e50ef8bfdf4905cf61b80d1802a4770 Tue, 15 Sep 2020 07:30:00 +0200 https://www.cm.com/en-us/blog/how-to-choose-the-right-cpaas-provider/ 36f209aa8fec870cd77cc49a613f3144 Mon, 31 Aug 2020 22:18:10 +0200 https://www.cm.com/en-us/blog/how-to-use-facebook-messenger-for-business/ c2a7f4876413bfd5d15465917eab1643 Mon, 31 Aug 2020 13:18:00 +0200 https://www.cm.com/en-us/press/circuit-zandvoort-becomes-cmcom-circuit-zandvoort/ fb7f941fc3b03cda555fea7726180797 Wed, 26 Aug 2020 11:10:00 +0200 https://www.cm.com/en-us/blog/how-does-cmcom-monitor-our-sms-api-gateway-247365/ f996ff39b90e1515b6ac5fa87fd7d203 Thu, 20 Aug 2020 06:39:00 +0200 https://www.cm.com/en-us/blog/a-b-testing-emails/ 3a8bcefa2ff8d6d6d8b953a204c9fddc Tue, 18 Aug 2020 10:10:29 +0200 https://www.cm.com/en-us/blog/how-to-get-customers-to-opt-in-to-your-whatsapp-for-business-messaging/ 2a474de62273f8daf979c406f8f3f205 Fri, 10 Jul 2020 20:10:55 +0200 https://www.cm.com/en-us/blog/how-to-use-whatsapp-business-3-creative-tips-with-customer-use-cases/ 524764682fb42fd13729ce73ce85f622 Thu, 09 Jul 2020 01:13:00 +0200 https://www.cm.com/en-us/blog/modern-business-text-messaging-part-2-what-is-a-long-number/ 82bb9c55cc9249e7d2bb098256f6a804 Tue, 09 Jun 2020 18:08:00 +0200 https://www.cm.com/en-us/blog/modern-business-text-messaging-part-3-the-top-5-differences-between-short-codes-and-long-numbers/ 904de2432df0bca22565b3604c885874 Tue, 09 Jun 2020 15:15:00 +0200 https://www.cm.com/en-us/blog/modern-business-text-messaging-part-1-what-is-a-short-code/ 8ee41a33c8b60df3dc07c102d6b9fa90 Tue, 09 Jun 2020 11:31:00 +0200 https://www.cm.com/en-us/blog/top-4-business-challenges-electronic-signatures-solve/ 24799fe65ffd67dca3ae60aab18960de Wed, 27 May 2020 22:55:43 +0200 https://www.cm.com/en-us/press/cmcom-aquires-cx-company/ 26797b1c932ef0a544bcaefd234086bd Tue, 26 May 2020 09:49:00 +0200 https://www.cm.com/en-us/press/cmcom-opening-office-los-angeles-california/ 2c8ace25b01e79472c3f7e68a422f3d0 Wed, 29 Jan 2020 10:59:00 +0100