SIP Trunking
Set up your SIP Trunk in minutes with our cloud software or easy-to-integrate API.
Connect through our geo-redundant platform and lose single connection dependencies.
Easily add extra channel capacity or additional numbers without adding physical hardware or phone lines.
Benefit from low investment costs, smart least-cost routing, and transparent pricing per second.
Benefit from our globally redundant voice platform with flexible capacity and a suite of self-service apps and APIs.
Configure your SIP Trunks to save up to 30% on call costs.
You can easily combine our SIP Trunk and all of its features with your own (cloud) PBX system using our Voice Management platform or API ecosystem.
Onboarded in minutes with easy integration
Multiple SIP trunks and flexible capacity limits per trunk
Blocking or allowing traffic based on destination or cost
No calls without telephone numbers. Through our extensive partner network, you get access to DDI virtual numbers in over 80 countries.
Easily request and provision numbers.
Including geographic, national and toll-free numbers.
Port your existing numbers to CM.com.
Easy configuration of Trunks in the Voice Management app.
Overview of all accounts with custom price plans.
With all IP-PBX systems and contact centre software.
ISO 9001, 14001, 20000-1, 27001 certified.
25+ carriers and major operators directly connected.
"Pluscloud recently joined CM.com. What we noticed were the short and fast communication lines. Together with the efficient dashboard and the simplicity of the concept, CM.com offers us a SIP Trunking solution that is much more efficient and economical than the solutions of the competition."
Martijn Snels, Founder Pluscloud
"The quality of CM's SIP Trunk is good and certainly comparable to traditional ISDN-based telephony connections. The switch to CM's Voice platform was also easily and quickly implemented."
Sander Kole, Technical Director Takeaway.com
"The price is not only what matters. CM is also a specialist when it comes to smart routing of calls via the best telecom suppliers. The price is OK but the quality of the routing is very high."
Kees-Jan Mars, Director at GDCC
We give you full control over your SIP trunks via one easy-to-use cloud app. Use the Voice Management app to set up, configure and manage your SIP trunks with detailed insights into your usage.
Add programmatic access to your SIP Trunks. Easily integrate, configure, and modify all your Trunks, Accounts, Domain Names, Distribution Groups, and Number configurations with our REST API.
To the API docsDetailed insight in your calls is essential for billing, cost control, and anti-fraud purposes. Using our cloud software and easy API, you get instant access to Call Detail Records (CDR).
Do you want to know what’s going on with your voice traffic at any time? With Voice Analytics you have real-time insight into your voice data, including volume, destinations, cost, and quality statistics.
| Operator | Price (excl VAT) |
|---|---|
| Operator | Price (excl VAT) |
South Africa fixed |
R0,2871 |
South Africa Telkom Mobile |
R0,4119 |
South Africa MTN Mobile |
R0,2871 |
South Africa Vodacom Mobile |
R0,2871 |
South Africa Cell C Mobile |
R0,3917 |
* Full price list in the Voice Management app
Set up and configure your SIP trunk with our easy-to-use Voice Management app. Create an account and get started in minutes.
In today’s fast-paced world, customers expect instant, seamless service. Whether it’s tracking an order, scheduling an appointment, or managing a return, businesses are under pressure to deliver quick and accurate responses, without driving up costs or overloading their teams. Templated AI agents, powered by agentic AI, are stepping in to meet this challenge.
Chatbots have been a valuable tool in the automation journey, helping businesses handle simple tasks and provide instant responses to customers. However, as customer expectations evolve and business operations grow more complex, chatbots are no longer enough. The future lies in virtual agents: intelligent, autonomous systems that go beyond the limitations of chatbots to deliver seamless, personalised, and efficient interactions. This isn’t about choosing between two tools; it’s about embracing the natural evolution of automation. In this blog, we’ll explore how virtual agents differ from chatbots, why they represent the next step forward, and what they can deliver for your business.
The way consumers search for and process information online is rapidly changing thanks to AI. Where we used to type in search terms, scroll through dozens of results, and manually filter them, we are now getting used to having conversations. With ChatGPT, Google’s AI features, and other assistants, answers come faster and are more relevant. That same way of interacting is now taking over e-commerce at high speed. For retailers, this is the moment to step in: the web shop as we know it—where customers have to actively search themselves—is giving way to personal conversations that directly lead to action.
An AI platform isn’t just another tool you purchase. It’s the foundation on which your organisation operates and innovates. The choices you make today will shape how you work in the future. While you may start with just a few agents supporting specific use cases, over time more processes will be taken over by agents. That’s why it’s critical to ensure the foundation you lay now is cohesive, scalable, and backed by solid governance and compliance.
The live events industry - from sports matches to festivals and concerts - is under pressure. Fans demand more, technology evolves constantly, and internal teams are stretched thin. In this shifting landscape, AI agents aren't here to replace people, but to amplify them - bringing structure, speed, and clarity where it's needed most.
AI agents aren’t just shaping the future they’re transforming how companies serve and connect with their customers right now. From answering service requests instantly, to guiding shoppers through a purchase, to spotting upsell opportunities in real time, the question is no longer if you should implement AI, but how quickly you can put it to work.
In a world where AI agents are becoming the norm, the real challenge isn’t understanding what they can do but imagining how they can work for you. AI Agents are more than just automation tools; they’re customisable digital colleagues, ready to take on roles tailored to your unique business needs. The possibilities are endless, but it’s not always easy to know where to start. It's time to spark your creativity. From streamlining niche processes to handling tasks you didn’t even realise could be automated, AI Agents can integrate seamlessly into your team. Here are some fresh ideas to inspire your next digital colleague.
Are your customer communication tools keeping up with today’s fast-changing expectations? In a world where seamless, personalised interactions are the norm, choosing the right AI platform has never been more critical. What was once an operational concern for service or marketing departments has now become a core strategic issue for leadership teams. In customer experience focused industries like e-commerce and travel the question is no longer just about improving efficiency, it’s about staying competitive in a market where customer expectations evolve daily.
In today's competitive digital landscape, data isn't just helpful - it's essential! Tracking data and measuring the results of your marketing efforts should be a vital step in every marketing plan, because marketing success isn’t about who shouts the loudest. It’s about who listens best to their data. That’s why Meta’s Conversions API is an indispensable tool for marketers worldwide.
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