Education
From student onboarding and notifications to enquiries and timetable changes, we've got the tools to deliver a seamless student experience.
Enable students to onboard themselves via WhatsApp and mobile landing pages.
Enable students and parents to get responses 24/7 via support agent or chatbot.
Securely obtain signed acceptance letters and quotes through WhatsApp and Sign.
Enable staff to manage incoming queries with context through a single dashboard.
Allow learners, employees, and educators to sign application documents securely from anywhere. Add online identification and Two-Factor Authentication through SMS to the enrolling procedure.
Communicate easily across conversational channels in one omnichannel inbox. Enable collaboration between faculties, administrations and safe communication with students. Empower impactful online learning outside the classroom.
Automate and create smart chatbots for learners and parents to communicate about admissions, recruiting, registration FAQs, and daily services using conversational channels that learners frequently use.
The journey of learning and education extends beyond the classroom. Now, you can connect with your students anywhere by enabling teachers and administrators to initiate conversations.
Engage with students through their preferred channels to provide support, notify them about admission and timetable updates, and launch campaigns. Whether it's WhatsApp, Apple Messages for Business, Email or any other daily communication channels that students prefer, you can combine them to facilitate seamless communication. Simply choose the channels that your students use daily, and let the conversations begin.
Conversational ChannelsConnect with your tech-savvy students using mobile landing pages and WhatsApp, meeting them where they are - on their phones. This approach can increase engagement and encourage participation. By creating a mobile landing page with valuable study resources, you can share the link via WhatsApp to help students prepare for exams and assignments
Wave goodbye to outdated student communications with low open rates. Make life easier for you and your students by automating applications, FAQs, and daily services, and enjoy the added benefit of a friendly chatbot available around the clock to assist with any queries.
Scripted ChatbotIn today’s fast-paced world, customers expect instant, seamless service. Whether it’s tracking an order, scheduling an appointment, or managing a return, businesses are under pressure to deliver quick and accurate responses, without driving up costs or overloading their teams. Templated AI agents, powered by agentic AI, are stepping in to meet this challenge.
Chatbots have been a valuable tool in the automation journey, helping businesses handle simple tasks and provide instant responses to customers. However, as customer expectations evolve and business operations grow more complex, chatbots are no longer enough. The future lies in virtual agents: intelligent, autonomous systems that go beyond the limitations of chatbots to deliver seamless, personalised, and efficient interactions. This isn’t about choosing between two tools; it’s about embracing the natural evolution of automation. In this blog, we’ll explore how virtual agents differ from chatbots, why they represent the next step forward, and what they can deliver for your business.
The way consumers search for and process information online is rapidly changing thanks to AI. Where we used to type in search terms, scroll through dozens of results, and manually filter them, we are now getting used to having conversations. With ChatGPT, Google’s AI features, and other assistants, answers come faster and are more relevant. That same way of interacting is now taking over e-commerce at high speed. For retailers, this is the moment to step in: the web shop as we know it—where customers have to actively search themselves—is giving way to personal conversations that directly lead to action.
An AI platform isn’t just another tool you purchase. It’s the foundation on which your organisation operates and innovates. The choices you make today will shape how you work in the future. While you may start with just a few agents supporting specific use cases, over time more processes will be taken over by agents. That’s why it’s critical to ensure the foundation you lay now is cohesive, scalable, and backed by solid governance and compliance.
The live events industry - from sports matches to festivals and concerts - is under pressure. Fans demand more, technology evolves constantly, and internal teams are stretched thin. In this shifting landscape, AI agents aren't here to replace people, but to amplify them - bringing structure, speed, and clarity where it's needed most.
AI agents aren’t just shaping the future they’re transforming how companies serve and connect with their customers right now. From answering service requests instantly, to guiding shoppers through a purchase, to spotting upsell opportunities in real time, the question is no longer if you should implement AI, but how quickly you can put it to work.
In a world where AI agents are becoming the norm, the real challenge isn’t understanding what they can do but imagining how they can work for you. AI Agents are more than just automation tools; they’re customisable digital colleagues, ready to take on roles tailored to your unique business needs. The possibilities are endless, but it’s not always easy to know where to start. It's time to spark your creativity. From streamlining niche processes to handling tasks you didn’t even realise could be automated, AI Agents can integrate seamlessly into your team. Here are some fresh ideas to inspire your next digital colleague.
Are your customer communication tools keeping up with today’s fast-changing expectations? In a world where seamless, personalised interactions are the norm, choosing the right AI platform has never been more critical. What was once an operational concern for service or marketing departments has now become a core strategic issue for leadership teams. In customer experience focused industries like e-commerce and travel the question is no longer just about improving efficiency, it’s about staying competitive in a market where customer expectations evolve daily.
In today's competitive digital landscape, data isn't just helpful - it's essential! Tracking data and measuring the results of your marketing efforts should be a vital step in every marketing plan, because marketing success isn’t about who shouts the loudest. It’s about who listens best to their data. That’s why Meta’s Conversions API is an indispensable tool for marketers worldwide.
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