verification-api
Verification API

Verification as a Service

Safeguard and protect digital interactions with user-friendly verification channels. Offer security and a great customer experience with an all-in-one easy and effective solution.

Verification as a Service

Out-of-the-box

One API for the best verifications: Number Verify, OTP channels using optimised routing. Our verification services are plug and play.

Only pay per successful verification

Regardless of which channel you use or how many trials it takes, you only pay for successful verifications. Without additional channel costs.

Almost 100% delivery rates

With optimal routing to relevant channels and our platform's global reach, we can ensure a close to 100% delivery rate for your verification messages.

Simplify verification with one API

Say goodbye to the headache of setting up and deciding what verification channels you should adopt and implement to keep your business secure. We'll take care of it for you! And the best part? You will only pay when a verification is successful, without additional channel costs.

Effortless integration

We have done all the hard work for you! Fallback channels, number configuration, priority routing and fraud prevention are all accessible via one easily integrated connection.

Optimised UX and security

When sending out verification checks, we prioritise the best verification channels for your use case: From Number Verify (silent SIM card verification) to OTPs.

Reduced fraud at scale

Add an extra security layer to secure your digital services. No need to manually monitor to detect fraudulent traffic - our solution will do that for you to save time and resources.

Our verification API offers:

Number verification:
Fast and secure authentication

Authenticate users with a new, quick and secure verification channel: Number verify! It leverages the unique characteristics of the SIM card to verify users, all they need to do is fill out their phone number! The verification process will happen in the background (silently) via network operators, making it inherently more safe and secure than traditional authentication methods that rely on passwords, knowledge-based authentication, physical tokens, or OTPs.

  1. Enhanced security

  2. More convenient

  3. Fraud prevention

  4. Cost-effective

Smart Verification Routing

Smart verification routing

Prioritise the latest technologies like Number Verify to authenticate users. Is Number Verify not available? Then our smart verification routing will send out a security code to the most secure and convenient OTP fallback channel for your audience. Successful verification guaranteed!

  1. Improve delivery and conversion rates

  2. Decrease non-delivered OTPs

  3. Optimise your costs (only pay for successful verifications)

  4. Be compliant with local regulations

Ask our experts

Multiple verification channels

number verifier
whatsapp
viber
sms
push
email channel

Seamless verification for multiple use cases

Onboard and grant access to users in a smooth and secure manner

Protect data or monetary transactions from fraudsters

Monitor logins and accounts to prevent unauthorised access

Double-check users by confirming their mobile numbers

Set up traffic rules and monitoring to detect and prevent fraud

Partners and certifications

sekura-logo
Gartner
juniper research
Juniper Research
Frost & Sullivan
IDC
meta-business-partner-logo
google-logo
Isi/Iec 27001
ISO 20000-1
isoiec-27017
iso-27018 logo

One verification API for multiple verification use cases

With cybercrime on the rise, it's more important than ever to secure your online data and customers, if you don't want to become the next security breach headline. It can be difficult to choose between security solutions, and using tools from multiple suppliers can even be counterproductive and leave your business vulnerable for fraud. This is why we strive to make it easy - One API for all verification use cases.

Privacy Policy<\/a>","required":true}]" form-hash="6223dbf9" default-country="HK" rules-url="https://www.cm.com/en-za/ajax/validation/rules/form/6223dbf9/" :prefilled="false" :store-in-session="false" thank-you-text="<p style="text-align: undefined; padding-left: 0px">Thanks for your request. We will reach out to you as soon as possible 😇</p>" :translation="{ "almost_there": "Almost there", "block": { "privacy_policy": { "label": "I accept the {policy}", "link_policy": "Privacy Policy" } }, "block_cta_value": "Contact us now", "block_title": "Talk to us", "blog": { "accept": "I accept to receive the monthly newsletter", "email": { "label": "Email", "placeholder": "you@company.com" }, "subscribe_btn": "Subscribe" }, "defaults": { "address_line1": { "label": "Street + house number", "placeholder": "Street + house number" }, "address_line2": { "label": "For the attention of", "placeholder": "For the attention of" }, "bank_holder": { "label": "Bank Holder Name", "placeholder": "Name of the holder of the bank account" }, "bank_name": { "label": "Bank name", "placeholder": "Name of your bank" }, "bic": { "label": "Bank Identification Code (BIC)", "placeholder": "Your BIC" }, "button": "Submit", "city": { "label": "City", "placeholder": "City" }, "company_name": { "explanation": "explanation", "label": "Company", "not_listed": "My company is not listed here", "placeholder": "Company name", "search_text": "Start typing to search for your company name", "searching_text": "Searching" }, "country": { "label": "Country", "placeholder": "Country" }, "dropdown": { "placeholder": "Select option" }, "email": { "additional": "Please use your business email address", "label": "Email", "placeholder": "you@company.com" }, "email_business": { "label": "Business Email", "placeholder": "Business Email" }, "first_name": { "label": "First name", "placeholder": "First name" }, "help_message": { "label": "Message", "placeholder": "How can we help you? We will be in touch." }, "iban": { "label": "International Bank Account Number (IBAN)", "placeholder": "Your IBAN" }, "industry": { "label": "Industry", "placeholder": "Industry" }, "job_title": { "label": "Job title", "placeholder": "Customer Service, Development, Marketing & Sales" }, "key_industry": { "label": "What industry is your company operating in?", "placeholder": "Select your companies industry" }, "key_product": { "label": "What product are you interested in?", "placeholder": "Select your product of interest" }, "last_name": { "label": "Last name", "placeholder": "Last name" }, "mobile_phone_number": { "explanation": "explanation", "label": "Mobile Phone Number", "placeholder": "Mobile phone number" }, "name": { "label": "Name" }, "otp": { "explanation": "explanation", "label": "One Time Password" }, "phone_number": { "label": "Phone number", "placeholder": "Phone number" }, "privacy_policy": { "label": "I accept the {policy}", "policy": "Privacy Policy" }, "product": { "label": "Product", "no_results": "No results found.", "placeholder": "What product are you interested in?" }, "salutation": { "label": "Salutation", "placeholder": "Salutation" }, "street_address": { "label": "Street address", "placeholder": "Street address" }, "sub_area_1": { "label": "Sub-area line 1", "placeholder": "Sub-area line 1" }, "sub_area_2": { "label": "Sub-area line 2", "placeholder": "Sub-area line 2" }, "terms": { "privacy": { "label": "I accept the {terms} and {policy}" } }, "terms_policy": { "policy": "Terms and Conditions" }, "thank-you": "<p>Thank you for subscribing!</p>", "zip_code": { "label": "Zip Code", "placeholder": "Zip code" } }, "hang_in_there": "Hang in there", "logged_in_title": "Hey {name}!", "option": { "key_industry": { "industry_charities": "Charities", "industry_financial_services": "Financial Services", "industry_government_education": "Government & Education", "industry_healthcare": "Healthcare", "industry_leisure_travel": "Leisure & Travel", "industry_logistics_transport": "Logistics & Transport", "industry_professional_services": "Professional Services", "industry_retaile_commerce": "Retail & E-commerce", "industry_technology_media": "Technology & Media", "industry_utilities_telco": "Utility & Telecommunications", "no_key_industry": "Other" }, "key_product": { "caic": "Conversational AI Cloud", "channels": "Other Channels", "halo": "HALO", "mmc": "Mobile Marketing Cloud", "msc": "Mobile Service Cloud", "other": "Other", "otp": "One Time Password", "payments": "Payments", "sign": "Sign", "sms": "SMS", "ticketing": "Ticketing", "voice": "Voice", "whatsapp": "WhatsApp" } }, "prefilled": "This form is prefilled using your CM.com profile", "preparing_account": "Preparing your account", "product": { "groups": { "communication_channels": "Communications Platform", "other_products": "Other Products", "payments": "Payments Platform", "solutions": "Software as a Service" } }, "register": { "call_otp": "Resend", "company": { "label": "Company", "placeholder": "Company name" }, "contact_support": "Contact support", "contact_support_question": "While registering on the CM.com platform I received the following error code: {error}.", "continue": "Continue", "email": { "change": "<a href=https://www.cm.com/"{url}/">change", "resend_otp": "resend", "resend_otp_text": "Didn't receive an email? Please check your spam or click 'Resend'.", "verify_description": "Hi {name},<br>Please enter the code from the mail we have sent to the following address<br><br>{email}", "verify_title": "You've got mail" }, "error_body": "Please try again. If you keep seeing this, click “Contact Support”, then our support team will help you.", "error_code": "Error code:", "error_title": "Unable to process your request", "has_account": "Already have an account?", "logged_in_body": "It seems you already have a CM.com platform account. You will be automatically redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "logged_in_body_to_app": "the {app} App", "logged_in_body_to_platform": "CM.com Platform", "phone": { "popover": "We will send a One Time Password to verify this mobile phone number.<br>You can change this number at any time in your CM.com account settings.", "resend_otp_text": "Didn’t receive the password? Click 'Resend'", "send_voice_otp": "We'll send you the password via a voice call" }, "reseller": { "thanks_body_to": "'get started' page" }, "resend_otp": "Resend", "send_otp": "Send", "sending_otp": "Sending", "sign_in": "Log In", "thanks_body": "You have successfully created an account on the CM.com platform. You will automatically be redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "thanks_body_to_app": "{app} App", "thanks_body_to_platform": "CM.com platform", "thanks_title": "Thank you", "title": "Discover the possibilities of the CM.com platform", "title_app": "Get started with {app}", "try_again": "Try again", "verify_description": "Enter your mobile phone number to receive your six-digit<br>One Time Password", "verify_otp": "Verify", "verify_title": "Verify mobile phone number" }, "sending": "One moment please...", "submit_failed": "Something went wrong, please try again.", "technical_issue": "We ran into an issue loading the form. Please try again" }" title="Want to know more?" url="https://www.cm.com/en-za/ajax/form/6223dbf9/" validation-url="https://www.cm.com/en-za/ajax/validation/form/6223dbf9/">

Frequently Asked Questions

What is a One Time Password?

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A One Time Password or OTP is a security code designed to be used for a single login attempt, to minimize the risk of fraudulent login attempts and maintain high security. It’s a string of characters or numbers automatically generated and sent to the user’s phone via SMS, Voice, or Push message.

The OTP has become the standard method worldwide of enabling a login when special circumstances apply, such as validating a new account or confirming a transaction is legitimate.

Learn more

How to send One Time Passwords?

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Providers like CM.com offer OTPs as a service, with a secure platform for receiving or initiating OTP requests, sending the OTP as a text or other channel, and verifying the OTP was entered correctly, so the transaction can go ahead.

The infrastructure for making use of one-time passwords integrates with your website or application using an API. This is how a site “knows” whether an entered OTP is correct or not, with safeguards like checking it’s within the time window.

What are One Time Password channels?

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There are several ways to send an OTP. Some give the option of receiving OTPs by email, although this tends to be less secure. Other providers even enable OTPs as voicemails, stating the PIN aloud when the customer checks the mailbox.

But by far the most common way to send OTPs is by Push or text messaging, typically an SMS or even WhatsApp message to the customer’s mobile phone.

Read more

How do One Time Passwords work?

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An OTP is generated automatically as a semi-random number or string of characters. There is no way to predict what the OTP will be ahead of time. OTPs are valid for a single login session or transaction, enhancing security by reducing the risk of unauthorised access even if the password is intercepted. Once used, the OTP expires, ensuring it cannot be reused for future logins or transactions.

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