YOUR ORGANISATION IS UNIQUE.
YOUR AI SHOULD BE TOO.

EASILY BUILD AGENTS THAT SOUND AND ACT HUMAN. WE TAKE CARE OF THE REST.

financial-services

Agentic

HALO goes beyond AI agents that fetch data. It calls APIs, runs code, checks approvals and handles real tasks. The best part? You don’t need to know how. It just works.

Fast Implementation and Migration

Knowledgeable

HALO learns from your website, knowledge base, documents, chat history and feedback. Combined with your tone of voice, it responds exactly the way your brand would.

GDPR-Compliant and Secure

Trusted

HALO combines regulatory standards with agent-level transparency. Role-based access, audit logs and GDPR compliance keep your data safe while you track every AI action in real time.

voice-agent-conversation

One platform to rule them all

Conversational AI, messaging and contact centre software. All developed, owned and operated by CM.com. No complex integrations or vendor juggling. Just one smooth, end-to-end experience for your customers and your team.

halo-image-agent-creation

No coding? No problem—Just tell your agent what to do

With HALO, you create, automate, and control your AI in human language, making it possible for anyone on your team to enhance customer experience without worrying about technical barriers.

halo-image-tool-builder

Maximise performance and efficiency for your AI agents

Equip your AI agents with tailored tools and resources for seamless integration with your systems via APIs, web browsers, and applications- ensuring smooth implementation.

Request a demo

Your AI agents will be versatile

They don't only excel in service but also in marketing, sales. HR, IT, legal and more. By Choosing HALO, you can automate meaningful workloads, and stay lean in the Age of AI.

Manage and monitor your HALO agents in one secure place.

No need to bring your own LLMs

Your data will not be used to train LLMs

No hallucinations or prompt injections

No PII is shared with our LLMs

LLMs hosted in Europe

Curious to see how AI agents can transform your business?

Request a personalised demo and, you'll see how easy it is to create, manage, and optimise AI agents that fit your unique needs. Whether you're looking to streamline customer support, automate marketing campaigns, or improve operations, our demo will give you a clear vision of how HALO can make it happen.

halo-image-demo-conversion

Privacy Po\ufefflicy<\/a>","required":true},{"name":"agreement_custom_1","label":"I subscribe to CM.com's monthly newsletter","required":false}]" form-hash="d65a4ba0" default-country="HK" rules-url="https://www.cm.com/en-za/ajax/validation/rules/form/d65a4ba0/" :prefilled="false" :store-in-session="false" thank-you-text="<p data-alignment="left" style="text-align: left; padding-left: 0px">Thanks! We will contact you as soon as possible to schedule a live demo.</p>" :translation="{ "almost_there": "Almost there", "block": { "privacy_policy": { "label": "I accept the {policy}", "link_policy": "Privacy Policy" } }, "block_cta_value": "Contact us now", "block_title": "Talk to us", "blog": { "accept": "I accept to receive the monthly newsletter", "email": { "label": "Email", "placeholder": "you@company.com" }, "subscribe_btn": "Subscribe" }, "defaults": { "address_line1": { "label": "Street + house number", "placeholder": "Street + house number" }, "address_line2": { "label": "For the attention of", "placeholder": "For the attention of" }, "bank_holder": { "label": "Bank Holder Name", "placeholder": "Name of the holder of the bank account" }, "bank_name": { "label": "Bank name", "placeholder": "Name of your bank" }, "bic": { "label": "Bank Identification Code (BIC)", "placeholder": "Your BIC" }, "button": "Submit", "city": { "label": "City", "placeholder": "City" }, "company_name": { "explanation": "explanation", "label": "Company", "not_listed": "My company is not listed here", "placeholder": "Company name", "search_text": "Start typing to search for your company name", "searching_text": "Searching" }, "country": { "label": "Country", "placeholder": "Country" }, "dropdown": { "placeholder": "Select option" }, "email": { "additional": "Please use your business email address", "label": "Email", "placeholder": "you@company.com" }, "email_business": { "label": "Business Email", "placeholder": "Business Email" }, "first_name": { "label": "First name", "placeholder": "First name" }, "help_message": { "label": "Message", "placeholder": "How can we help you? We will be in touch." }, "iban": { "label": "International Bank Account Number (IBAN)", "placeholder": "Your IBAN" }, "industry": { "label": "Industry", "placeholder": "Industry" }, "job_title": { "label": "Job title", "placeholder": "Customer Service, Development, Marketing & Sales" }, "key_industry": { "label": "What industry is your company operating in?", "placeholder": "Select your companies industry" }, "key_product": { "label": "What product are you interested in?", "placeholder": "Select your product of interest" }, "last_name": { "label": "Last name", "placeholder": "Last name" }, "mobile_phone_number": { "explanation": "explanation", "label": "Mobile Phone Number", "placeholder": "Mobile phone number" }, "name": { "label": "Name" }, "otp": { "explanation": "explanation", "label": "One Time Password" }, "phone_number": { "label": "Phone number", "placeholder": "Phone number" }, "privacy_policy": { "label": "I accept the {policy}", "policy": "Privacy Policy" }, "product": { "label": "Product", "no_results": "No results found.", "placeholder": "What product are you interested in?" }, "salutation": { "label": "Salutation", "placeholder": "Salutation" }, "street_address": { "label": "Street address", "placeholder": "Street address" }, "sub_area_1": { "label": "Sub-area line 1", "placeholder": "Sub-area line 1" }, "sub_area_2": { "label": "Sub-area line 2", "placeholder": "Sub-area line 2" }, "terms": { "privacy": { "label": "I accept the {terms} and {policy}" } }, "terms_policy": { "policy": "Terms and Conditions" }, "thank-you": "<p>Thank you for subscribing!</p>", "zip_code": { "label": "Zip Code", "placeholder": "Zip code" } }, "hang_in_there": "Hang in there", "logged_in_title": "Hey {name}!", "option": { "key_industry": { "industry_charities": "Charities", "industry_financial_services": "Financial Services", "industry_government_education": "Government & Education", "industry_healthcare": "Healthcare", "industry_leisure_travel": "Leisure & Travel", "industry_logistics_transport": "Logistics & Transport", "industry_professional_services": "Professional Services", "industry_retaile_commerce": "Retail & E-commerce", "industry_technology_media": "Technology & Media", "industry_utilities_telco": "Utility & Telecommunications", "no_key_industry": "Other" }, "key_product": { "caic": "Conversational AI Cloud", "channels": "Other Channels", "halo": "HALO", "mmc": "Mobile Marketing Cloud", "msc": "Mobile Service Cloud", "other": "Other", "otp": "One Time Password", "payments": "Payments", "sign": "Sign", "sms": "SMS", "ticketing": "Ticketing", "voice": "Voice", "whatsapp": "WhatsApp" } }, "prefilled": "This form is prefilled using your CM.com profile", "preparing_account": "Preparing your account", "product": { "groups": { "communication_channels": "Communications Platform", "other_products": "Other Products", "payments": "Payments Platform", "solutions": "Software as a Service" } }, "register": { "call_otp": "Resend", "company": { "label": "Company", "placeholder": "Company name" }, "contact_support": "Contact support", "contact_support_question": "While registering on the CM.com platform I received the following error code: {error}.", "continue": "Continue", "email": { "change": "<a href=https://www.cm.com/"{url}/">change", "resend_otp": "resend", "resend_otp_text": "Didn't receive an email? Please check your spam or click 'Resend'.", "verify_description": "Hi {name},<br>Please enter the code from the mail we have sent to the following address<br><br>{email}", "verify_title": "You've got mail" }, "error_body": "Please try again. If you keep seeing this, click “Contact Support”, then our support team will help you.", "error_code": "Error code:", "error_title": "Unable to process your request", "has_account": "Already have an account?", "logged_in_body": "It seems you already have a CM.com platform account. You will be automatically redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "logged_in_body_to_app": "the {app} App", "logged_in_body_to_platform": "CM.com Platform", "phone": { "popover": "We will send a One Time Password to verify this mobile phone number.<br>You can change this number at any time in your CM.com account settings.", "resend_otp_text": "Didn’t receive the password? Click 'Resend'", "send_voice_otp": "We'll send you the password via a voice call" }, "reseller": { "thanks_body_to": "'get started' page" }, "resend_otp": "Resend", "send_otp": "Send", "sending_otp": "Sending", "sign_in": "Log In", "thanks_body": "You have successfully created an account on the CM.com platform. You will automatically be redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "thanks_body_to_app": "{app} App", "thanks_body_to_platform": "CM.com platform", "thanks_title": "Thank you", "title": "Discover the possibilities of the CM.com platform", "title_app": "Get started with {app}", "try_again": "Try again", "verify_description": "Enter your mobile phone number to receive your six-digit<br>One Time Password", "verify_otp": "Verify", "verify_title": "Verify mobile phone number" }, "sending": "One moment please...", "submit_failed": "Something went wrong, please try again.", "technical_issue": "We ran into an issue loading the form. Please try again" }" title="Let's get to work" url="https://www.cm.com/en-za/ajax/form/d65a4ba0/" validation-url="https://www.cm.com/en-za/ajax/validation/form/d65a4ba0/">

FAQ

What is agentic AI?

open vertical icon

Agentic AI is a type of AI that can act autonomously to accomplish tasks. This means that AI agents can make decisions and take actions on their own, and they can even learn from themselves to improve over time.

Agentic AI can think, learn and adapt without needing constant interference or redirection. 'Agentic' means 'agent-like behaviour, such as expressing agency or control on one's own behalf'.

What are AI agents?

open vertical icon

An important component of Agentic AI are AI agents. These AI agents act as virtual employees with a certain degree of autonomy within the Agentic AI framework, designed to perform tasks on behalf of the business.

There are many types of AI agents, from agents that can help with order management to streamline services, give shopping advice to help convert and boost sales, and much more. And there is no real limit to how many AI agents a business can create.

How to control the output of AI agents?

open vertical icon

So, how does one control AI agents? First, with a platform that has governance or quality assurance options, by setting clear objectives, and implementing role-based access. This makes sure that there is no unauthorised use possible with the AI tooling. And secondly, by actively monitoring the performance of the AI agents. Use dashboards to keep track on behaviour and results, and tweak the AI agents accordingly to make sure everything works seamlessly and results keep improving.

Is this region a better fit for you?
Go
close icon