Compliance
In our aim to outperform our clients’ wishes, the following compliance certifications ensure a constant focus on improving the quality of products and services, the effectiveness of processes, and protecting data. All this while also keeping an eye on the environment and our social impact.
CM.com is ISO 27001, 27017, 27018, 9001, 14001, and 20000 certified for their services delivered to customers.
Refer to the home page of the Trust Center for the certificates.
Back to Trust CenterAs a collecting payment service provider based in the Netherlands, we also comply with all safety rules and technologies for a secure online payment system. These rules were established by European financial institutions and De Nederlandsche Bank.
PCI DSS Compliancy (Payment Card Industry Standard)
Acceptant Payment Service Provider
Collecting Payment Service Provider
Purpose of the Code of Conduct is to provide guidance to our employees to ensure they conduct their work with integrity, in the interests of CM.com and taking into account our core values.
Code of conductIn case you need to report to raise a concern about possible misconduct or is subject to misconduct in a work or business-related context please speak up and use one of the following means to report a concern. Examples of concerns that can be raised:
Criminal offence or violation of the law;
Violation of the Company's internal policies and/or procedures;
Human Rights violations;
Dishonesty or unethical behavior;
Discrimination and harassment;
Irregularities regarding accounting, internal accounting controls or auditing matters;
Bribery and corruption;
Threats to the environment;
Disclosure of confidential information.
The Speak Up application is accessible via three ways:
Download the application “SpeakUp by People InTouch” in the App Store or Google Play and scan the QR-code;
Scan the QR-code with your camera and report via your web browser.
We at CM.com empower organizations worldwide instantly to connect to their customers through state-of-the-art customer experience services. Our Trust Center connects you to the latest information on the security, compliance, privacy, legal, risk management and ESG of our products and services.
Contact the Risk TeamBack to Trust Center
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