one-time-password
One Time Password

One Time Password (OTP) as a Service

Secure online data and accounts with our OTP API. Generate, send, monitor and manage all OTPs via one convenient connection.

hero-one-time-password-otp-as-a-service

Trusted by Brands Worldwide

DigiD
Telegram
Aegon
Tantan

Don't Become The Next Security Breach Headliner

Securing online interactions is a necessity, if you don't want to end up as the next security breach headliner. Implementing a bunch of loose apps and services can actually make you vulnerable for fraud, and it is often cost-inefficient. That's why we now offer our all-in-one OTP API.

one-time-password

All-In-One OTP Solution via One Single API

We handle the generation and validation of OTP codes, along with the setup and maintenance of the channels. All you need to do is activate your favorite channels and choose your routing preference.

Contact us to get started

Onboarding

Remove risk and friction from the onboarding process by verifying users before creating new accounts

Login

Grant access to users in a smooth and secure way by authenticating logins

Transaction Authorization

Protect data or monetary transactions from fraudsters by adding an additional security layer

Account Management

Monitor login and changes to online accounts and other data to prevent unauthorized activities

Multiple Channels, One Connection

Pick and choose the best channels for your use cases and destinations, all available via one easy API connection. Leverage the top qualities of each channel to your benefit.

  1. Ensure reach and deliverability with SMS or Voice

  2. Increase security with WhatsApp, Viber, or RCS

  3. Reduce costs with email OTPs

Pick Your Preferred OTP Channel

sms-icon

Benefit from the worldwide reach of SMS and reach your customers everywhere

whatsapp-channel logo

WhatsApp's end-to-end encrypted messages make it a secure choice for OTPs

push messaging

Did customers adopt your native app? Use push notification from within the app

voice channel

Reach users with limited sight or who live in difficult to reach places

email channel

Email requires less personal information from customers, making it accessible

CM.com as Your OTP Provider

  1. 99,99% Up-Time of Messaging Platform
  2. Direct Global Carrier Connection
  3. Secure, ISO-Certified and Redundant
  4. 24/7 Traffic Monitoring
  5. Fast Delivery Guaranteed

Protect Yourself and Your Customers from Fraud

With cybercrime on the rise, it's more important than ever to make sure your online accounts and data are protected. Because nobody wants to see their brand name in the papers as the new security breach headline. Authenticating and monitoring logins, sign-ups, and transactions will put an additional layer of security onto your online services, giving fraudsters less chances to do harm.

one-time-password-api

Privacy Policy<\/a>","required":true}]" form-hash="b94656c8" default-country="HK" rules-url="https://www.cm.com/en-ae/ajax/validation/rules/form/b94656c8/" :prefilled="false" :store-in-session="false" thank-you-text="<p>Thanks for your request. We will reach out to you as soon as possible.</p>" :translation="{ "almost_there": "Almost there", "block": { "privacy_policy": { "label": "I accept the {policy}", "link_policy": "Privacy Policy" } }, "block_cta_value": "Contact Us Now", "block_title": "Talk to Us", "blog": { "accept": "I accept to receive the monthly newsletter", "email": { "label": "Email", "placeholder": "you@company.com" }, "subscribe_btn": "Subscribe" }, "defaults": { "address_line1": { "label": "Street + house number", "placeholder": "Street + house number" }, "address_line2": { "label": "For the attention of", "placeholder": "For the attention of" }, "bank_holder": { "label": "Bank Holder Name", "placeholder": "Name of the holder of the bank account" }, "bank_name": { "label": "Bank Name", "placeholder": "Name of your bank" }, "bic": { "label": "Bank Identification Code (BIC)", "placeholder": "Your BIC" }, "button": "Submit", "city": { "label": "City", "placeholder": "City" }, "company_name": { "explanation": "explanation", "label": "Company", "not_listed": "My company is not listed here", "placeholder": "Company name", "search_text": "Start typing to search for your company name", "searching_text": "Searching" }, "country": { "label": "Country", "placeholder": "Country" }, "dropdown": { "placeholder": "Select option" }, "email": { "additional": "Please use your business email address", "label": "Email", "placeholder": "you@company.com" }, "email_business": { "label": "Business Email", "placeholder": "Business Email" }, "first_name": { "label": "First Name", "placeholder": "First name" }, "help_message": { "label": "Message", "placeholder": "How can we help you? We will be in touch." }, "iban": { "label": "International Bank Account Number (IBAN)", "placeholder": "Your IBAN" }, "industry": { "label": "Industry", "placeholder": "Industry" }, "job_title": { "label": "Job Title", "placeholder": "Customer Service, Development, Marketing & Sales" }, "key_industry": { "label": "What industry is your company operating in?", "placeholder": "Select your companies industry" }, "key_product": { "label": "What product are you interested in?", "placeholder": "Select your product of interest" }, "last_name": { "label": "Last Name", "placeholder": "Last name" }, "mobile_phone_number": { "explanation": "explanation", "label": "Mobile Phone Number", "placeholder": "Mobile phone number" }, "name": { "label": "Name" }, "otp": { "explanation": "explanation", "label": "One Time Password" }, "phone_number": { "label": "Phone Number", "placeholder": "Phone number" }, "privacy_policy": { "label": "I accept the {policy}", "policy": "Privacy Policy" }, "product": { "label": "Product", "no_results": "No results found.", "placeholder": "What product are you interested in?" }, "salutation": { "label": "Salutation", "placeholder": "Salutation" }, "street_address": { "label": "Street Address", "placeholder": "Street address" }, "sub_area_1": { "label": "Sub-area line 1", "placeholder": "Sub-area line 1" }, "sub_area_2": { "label": "Sub-area line 2", "placeholder": "Sub-area line 2" }, "terms": { "privacy": { "label": "I accept the {terms} and {policy}" } }, "terms_policy": { "policy": "Terms and Conditions" }, "thank-you": "<p>Thank you for subscribing!</p>", "zip_code": { "label": "Zip Code", "placeholder": "Zip code" } }, "hang_in_there": "Hang in there", "logged_in_title": "Hey {name}!", "option": { "key_industry": { "industry_charities": "Charities", "industry_financial_services": "Financial Services", "industry_government_education": "Government & Education", "industry_healthcare": "Healthcare", "industry_leisure_travel": "Leisure & Travel", "industry_logistics_transport": "Logistics & Transport", "industry_professional_services": "Professional Services", "industry_retaile_commerce": "Retail & E-commerce", "industry_technology_media": "Technology & Media", "industry_utilities_telco": "Utility & Telecommunications", "no_key_industry": "Other" }, "key_product": { "caic": "Conversational AI Cloud", "channels": "Other Channels", "halo": "HALO", "mmc": "Mobile Marketing Cloud", "msc": "Mobile Service Cloud", "other": "Other", "otp": "One Time Password", "payments": "Payments", "sign": "Sign", "sms": "SMS", "ticketing": "Ticketing", "voice": "Voice", "whatsapp": "WhatsApp" } }, "prefilled": "This form is prefilled using your CM.com profile", "preparing_account": "Preparing your account", "product": { "groups": { "communication_channels": "Communications Platform", "other_products": "Other Products", "payments": "Payments Platform", "solutions": "Software as a Service" } }, "register": { "call_otp": "Resend", "company": { "label": "Company", "placeholder": "Company name" }, "contact_support": "Contact Support", "contact_support_question": "While registering on the CM.com platform I received the following error code: {error}.", "continue": "Continue", "email": { "change": "<a href=https://www.cm.com/"{url}/">change", "resend_otp": "resend", "resend_otp_text": "Didn't receive an email? Please check your spam or click 'Resend'.", "verify_description": "Hi {name},<br>Please enter the code from the mail we have sent to the following address<br><br>{email}", "verify_title": "You've Got Mail." }, "error_body": "Please try again. If you keep seeing this, click “Contact Support”, then our support team will help you.", "error_code": "Error code:", "error_title": "Unable to Process Your Request", "has_account": "Already have an account?", "logged_in_body": "It seems you already have a CM.com platform account. You will be automatically redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "logged_in_body_to_app": "the {app} App", "logged_in_body_to_platform": "CM.com Platform", "phone": { "popover": "We will send a One Time Password to verify this mobile phone number.<br>You can change this number at any time in your CM.com account settings.", "resend_otp_text": "Didn’t receive the password? Click 'Resend'", "send_voice_otp": "We'll send you the password via a voice call" }, "reseller": { "thanks_body_to": "'get started' page" }, "resend_otp": "Resend", "send_otp": "Send", "sending_otp": "Sending", "sign_in": "Log In", "thanks_body": "You have successfully created an account on the CM.com platform. You will automatically be redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "thanks_body_to_app": "{app} App", "thanks_body_to_platform": "CM.com platform", "thanks_title": "Thank You", "title": "Discover the Possibilities of the CM.com Platform for Your Business", "title_app": "Get started with {app}", "try_again": "Try again", "verify_description": "Enter your mobile phone number to receive your six-digit<br>One Time Password", "verify_otp": "Verify", "verify_title": "Verify Mobile Phone Number" }, "sending": "One moment please...", "submit_failed": "Something went wrong, please try again.", "technical_issue": "We ran into an issue loading the form. Please try again" }" title="Contact Us to Get Started" url="https://www.cm.com/en-ae/ajax/form/b94656c8/" validation-url="https://www.cm.com/en-ae/ajax/validation/form/b94656c8/">

Frequently Asked Questions About One Time Passwords

What Is a One Time Password?

open vertical icon

A One Time Password or OTP is a security code designed to be used for a single login attempt, to minimize the risk of fraudulent login attempts and maintain high security. It’s a string of characters or numbers automatically generated and sent to the user’s phone via SMS, Voice, or Push message.

The OTP has become the standard method worldwide of enabling a login when special circumstances apply, such as validating a new account or confirming a transaction is legitimate.

Learn more

How to Send One-Time Passwords?

open vertical icon

Providers like CM.com offer OTPs as a service, with a secure platform for receiving or initiating OTP requests, sending the OTP as a text or other channel, and verifying the OTP was entered correctly, so the transaction can go ahead.

The infrastructure for making use of one-time passwords integrates with your website or application using an API. This is how a site “knows” whether an entered OTP is correct or not, with safeguards like checking it’s within the time window.

What Are One Time Password Channels?

open vertical icon

There are several ways to send an OTP. Some give the option of receiving OTPs by email, although this tends to be less secure. Other providers even enable OTPs as voicemails, stating the PIN aloud when the customer checks the mailbox.

But by far the most common way to send OTPs is by Push or text messaging, typically an SMS or even WhatsApp message to the customer’s mobile phone.

Read more

How Does a One Time Password Work?

open vertical icon

An OTP is generated automatically as a semi-random number or string of characters. There is no way to predict what the OTP will be ahead of time. OTPs are valid for a single login session or transaction, enhancing security by reducing the risk of unauthorized access even if the password is intercepted. Once used, the OTP expires, ensuring it cannot be reused for future logins or transactions.

Latest Articles

mobile-identity-service-hero
Dec 06, 2024 • Verification

Mobile Identity Services: Know Your Users

Verifying online users and accounts has become indispensable in today's business landscape. You want to know who has access to your (online) services and data, but even if you couldn't care less, rules and regulations will definitely care! Whether it's to protect yourself and your customers from harm, or making sure you abide by the local law - making sure you know who the person on the other end of the internet is, is paramount.

verification-services
Nov 29, 2024 • Verification

Your One-Stop-Shop for Verification Services

Securing online accounts, data and users is a must in business today. At least, if you don't want to end up as the next security breach headliner in the papers. But simply implementing a bunch of security measures isn't always enough. Loose apps and services become vulnerable for fraud, and are often cost-inefficient. That's why we now offer a one-stop-shop to safely secure your business: the Verification API.

fraud-and-simplify-verification-processes-hero
Oct 24, 2024 • Verification

Prevent Text Messaging Fraud and Simplify Verification Processes With Number Verify

Customer communication via text messaging has become an integral part of the modern business landscape. In recent years however, criminals have figured out that they can abuse SMS communication to scam both your business and your customers out of data and money. But not to worry, there's a new, convenient, and fast verification method that can help secure your online accounts: Number Verify!

two-factor-authentication
Oct 22, 2024 • Verification

Multi-Factor Authentication Use Cases

Multi-factor authentication, or MFA, is one of the most effective ways for businesses to protect their systems and customers’ online accounts from hacking, spamming, data theft, and more. Let’s take a look at some common multi-factor authentication use cases in high-risk industries that could benefit from using MFA in their security protocols.

SMS Security
Jun 13, 2024 • Verification

Secure Your Business With SMS OTPs and Alerts

In the current digital era, technological and online advances are rapidly growing, creating new ways for businesses to engage their customers. Unfortunately, where there is growth, there will be criminals trying to steal some of the profits. Protecting business data, customer information, and online accounts is a priority for every modern business. SMS security can help protect your business and your customers from online fraud and cyber crime.

whatsapp-authentication
Oct 12, 2023 • Verification

Two Factor Authentication (2FA) on Different Messaging Channels

Two Factor Authentication, or 2FA, is an effective way to protect your data and your customers. But how do you set up Two Factor Authentication? And what messaging channels can be used for 2FA?

whatsapp-otp-security
Sep 26, 2023 • Verification

WhatsApp Business One Time Passwords: What They Are and How to Use Them.

Chances are that you've received One Time Passwords (OTPs) before, often via SMS or email. But did you know that there might be an even better platform to send OTPs on? WhatsApp Business Platform allows you to send One Time Passwords on the favorite messaging channel of your customers, enhancing the customer experience and improving customer relations.

multi factor authentication
Apr 06, 2022 • Verification

7 Benefits of Using Multi-Factor Authentication

Protecting customer data is a priority for every modern business. One of the most secure ways to verify customer information is multi-factor authentication. In this blog, we’ll discuss the top benefits of multi-factor authentication and explain why it’s a must-have for mobile-native businesses.

Is this region a better fit for you?
Go
close icon