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Instagram Messaging

Engage and convert customers on Instagram

Connect and engage with the Instagram community, have meaningful conversations, boost satisfaction, and drive sales.

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Increase engagement with Instagram Marketing Messages

Boost customer engagement with Instagram's automated business-initiated messages, offering customers innovative ways to connect with their favourite brands – a level of interaction previously unattainable on the platform.

Offer service and drive sales with conversational messaging

Improve customer satisfaction by enabling Instagram as a service channel while offering a complete shopping experience and driving revenue growth.

Convert followers into revenue

Engage with 1 billion active users

90% of its users follow at least one business, and 83% of users say that Instagram helps them discover new products and services.

Enhance your marketing efforts

Send personalised messages, offers, and promotions, and connect with your audience to drive your marketing goals.

Maximise your customer experience

Utilise Instagram for brand discovery, education, and nurturing your audience to ultimately drive sales.

Why choose CM.com for Instagram Messaging

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secure
Privacy Policy<\/a>","required":true}]" form-hash="7c19313d" default-country="HK" rules-url="https://www.cm.com/en-gb/ajax/validation/rules/form/7c19313d/" :prefilled="false" :store-in-session="false" thank-you-text="<p>Thanks for your request. We will reach out to you as soon as possible.</p>" :translation="{ "almost_there": "Almost there", "block": { "privacy_policy": { "label": "I accept the {policy}", "link_policy": "Privacy Policy" } }, "block_cta_value": "Contact us now", "block_title": "Talk to us", "blog": { "accept": "I accept to receive the quarterly newsletter", "email": { "label": "E-mail", "placeholder": "you@company.com" }, "subscribe_btn": "Subscribe" }, "defaults": { "address_line1": { "label": "Street + house number", "placeholder": "Street + house number" }, "address_line2": { "label": "For the attention of", "placeholder": "For the attention of" }, "bank_holder": { "label": "Bank holder name", "placeholder": "Name of the holder of the bank account" }, "bank_name": { "label": "Bank name", "placeholder": "Name of your bank" }, "bic": { "label": "Bank Identification Code (BIC)", "placeholder": "Your BIC" }, "button": "Submit", "city": { "label": "City", "placeholder": "City" }, "company_name": { "explanation": "explanation", "label": "Company", "not_listed": "My company is not listed here", "placeholder": "Company name", "search_text": "Start typing to search for your company name", "searching_text": "Searching" }, "country": { "label": "Country", "placeholder": "Country" }, "dropdown": { "placeholder": "Select option" }, "email": { "additional": "Please use your business email address", "label": "Email", "placeholder": "you@company.com" }, "email_business": { "label": "Business Email", "placeholder": "Business Email" }, "first_name": { "label": "First name", "placeholder": "First name" }, "help_message": { "label": "Message", "placeholder": "How can we help you? We will be in touch." }, "iban": { "label": "International Bank Account Number (IBAN)", "placeholder": "Your IBAN" }, "industry": { "label": "Industry", "placeholder": "Industry" }, "job_title": { "label": "Job Title", "placeholder": "Customer Service, Development, Marketing & Sales" }, "key_industry": { "label": "What industry is your company operating in?", "placeholder": "Select your companies industry" }, "key_product": { "label": "What product are you interested in?", "placeholder": "Select your product of interest" }, "last_name": { "label": "Last name", "placeholder": "Last name" }, "mobile_phone_number": { "explanation": "explanation", "label": "Mobile phone number", "placeholder": "Mobile phone number" }, "name": { "label": "Name" }, "otp": { "explanation": "explanation", "label": "One Time Password" }, "phone_number": { "label": "Phone number", "placeholder": "Phone number" }, "privacy_policy": { "label": "I accept the {policy}", "policy": "Privacy Policy" }, "product": { "label": "Select product", "no_results": "No results found.", "placeholder": "What product are you interested in?" }, "salutation": { "label": "Salutation", "placeholder": "Salutation" }, "street_address": { "label": "Street Address", "placeholder": "Street address" }, "sub_area_1": { "label": "Sub-area line 1", "placeholder": "Sub-area line 1" }, "sub_area_2": { "label": "Sub-area line 2", "placeholder": "Sub-area line 2" }, "terms": { "privacy": { "label": "I accept the {terms} and {policy}" } }, "terms_policy": { "policy": "Terms and Conditions" }, "thank-you": "<p>Thank you for subscribing!</p>", "zip_code": { "label": "Zip Code", "placeholder": "Zip code" } }, "hang_in_there": "Hang in there", "logged_in_title": "Hey {name}!", "option": { "key_industry": { "industry_charities": "Charities", "industry_financial_services": "Financial Services", "industry_government_education": "Government & Education", "industry_healthcare": "Healthcare", "industry_leisure_travel": "Leisure & Travel", "industry_logistics_transport": "Logistics & Transport", "industry_professional_services": "Professional Services", "industry_retaile_commerce": "Retail & E-commerce", "industry_technology_media": "Technology & Media", "industry_utilities_telco": "Utility & Telecommunications", "no_key_industry": "Other" }, "key_product": { "caic": "Conversational AI Cloud", "channels": "Other Channels", "halo": "HALO", "mmc": "Mobile Marketing Cloud", "msc": "Mobile Service Cloud", "other": "Other", "otp": "One Time Password", "payments": "Payments (not available in the UK)", "sign": "Sign", "sms": "SMS", "ticketing": "Ticketing", "voice": "Voice", "whatsapp": "WhatsApp" } }, "prefilled": "This form is prefilled using your CM.com profile", "preparing_account": "Preparing your account", "product": { "groups": { "communication_channels": "Communications Platform", "other_products": "Other Products", "payments": "Payments Platform", "solutions": "Software as a Service" } }, "register": { "call_otp": "Resend", "company": { "label": "Company", "placeholder": "Company name" }, "contact_support": "Contact support", "contact_support_question": "While registering on the CM.com platform I received the following error code: {error}.", "continue": "Continue", "email": { "change": "<a href=https://www.cm.com/"{url}/">change", "resend_otp": "resend", "resend_otp_text": "Didn't receive an email? Please check your spam or click 'Resend'.", "verify_description": "Hi {name},<br>Please enter the code from the mail we have sent to the following address<br><br>{email}", "verify_title": "You've Got Mail." }, "error_body": "Please try again. If you keep seeing this, click “Contact Support”, then our support team will help you.", "error_code": "Error code:", "error_title": "Unable to process your request", "has_account": "Already have an account?", "logged_in_body": "It seems you already have a CM platform account. You will be automatically redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "logged_in_body_to_app": "the {app} App", "logged_in_body_to_platform": "CM Platform", "phone": { "popover": "We will send a One Time Password to verify this mobile phone number.<br>You can change this number at any time in your CM account settings.", "resend_otp_text": "Didn’t receive the password? Click 'Resend'", "send_voice_otp": "We'll send you the password via a voice call" }, "reseller": { "thanks_body_to": "'get started' page" }, "resend_otp": "Resend", "send_otp": "Send", "sending_otp": "Sending", "sign_in": "Sign in", "thanks_body": "You have successfully created an account on CM platform. You will automatically be redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "thanks_body_to_app": "{app} App", "thanks_body_to_platform": "CM platform", "thanks_title": "Thank you", "title": "Discover the possibilities of the CM platform", "title_app": "Get started with {app}", "try_again": "Try again", "verify_description": "Enter your mobile phone number to receive your six-digit<br>One Time Password", "verify_otp": "Verify", "verify_title": "Verify mobile phone number" }, "sending": "One moment please...", "submit_failed": "Something went wrong, please try again.", "technical_issue": "We ran into an issue loading the form. Please try again" }" title="Contact us to discuss Instagram for your business" subtitle="Fill out the form to get in touch" url="https://www.cm.com/en-gb/ajax/form/7c19313d/" validation-url="https://www.cm.com/en-gb/ajax/validation/form/7c19313d/">
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